Faq – Transigy Express

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General Question

We provide a full range of logistics solutions, including air freight, sea freight, road transport, warehousing, and real-time shipment tracking. Our services cater to both businesses and individuals, locally and globally.

We operate a global network covering major cities and remote locations in over 150 countries worldwide. Whether your shipment is local, regional, or international, we can deliver it.

You can get an instant online quote through our website’s “Get a Free Quote” button. Simply enter your shipment details — origin, destination, weight, and dimensions — and our system will calculate your rate.

Yes. Our real-time tracking system allows you to monitor your shipment from pick-up to delivery. Enter your tracking number on the “Track Your Shipment” page to view live updates.

We handle documents, parcels, industrial goods, e-commerce packages, and bulk cargo. However, there are restricted and prohibited items (such as dangerous goods, explosives, and illegal substances). Please check our Shipping Policy for the full list.

Delivery speed depends on the service you choose: Air Freight: 1–5 business days (international)
Road Transport: 1–7 business days (regional/national)
Sea Freight: 10–45 business days (depending on destination)

Yes, we offer door-to-door services for most locations, ensuring your shipment is picked up from your address and delivered directly to the recipient.

Yes, we offer shipment insurance for added protection against loss or damage. Coverage can be arranged when booking your shipment.

Yes. We offer professional packing services to ensure your shipment is secure and meets international shipping standards.

You can reach us 24/7 via phone, email, or the live chat feature on our website. Visit our Contact Us page for details.